Sendah Direct enables Agents, Distributors, and OFWs to resell digital & physical goods including mobile airtime credits (load/top-up), gift certificates, and micro-insurance products. Sendah Direct boasts of a rapidly growing community, which allows it to scale up to over 6,000 retails points of presence here and abroad.

Sendah Direct offers the following service features:
1. ONE WALLET SYSTEM – This makes monitoring funds and inventory levels easier to monitor.

2. VARIETY OF PRODUCTS AVAILABLE – Unlike other loading businesses, Sendah Direct Agents/Distributors can also sell game pins, micro-insurance products, health cards, and electronic gift certificates, aside from load (mobile airtime credits/top-up).

3. WEB & MOBILE – Sendah Direct is accessible via web browser or mobile internet. For those who do not have a reliable internet connection, transactions can be carried out via mobile (SMS) services.

4. ACCOUNT MANAGEMENT – Sendah Direct enables quick creation of multiple agents under one account and easier management of funds.

5. TRANSACTION REPORTING – This allows convenient monitoring of transactions and ensures proper tracking of credits/movement of wallet credits from various users’ accounts.

6. CUSTOMER SERVICE &TECHNICAL SUPPORT – Sendah Direct offers 24/7 support covering everything from commercial to technical concerns.

7. NO REGISTRATION FEES – To start selling Sendah Direct products, there is no need to pay for a membership package. Simply fund your wallet with the minimum required deposit (P500.00 for Agent/P5,000.00 for Distributor).

Sendah Direct is perfect for individuals (Agents) or groups (Distributors) here or abroad, who want to earn extra income or start their own business by selling items such as load (airtime mobile credits/top-up), gift certificates, micro-insurance products, health cards, and so on at a considerable profit.

As an Agent/Distributor, you can sell the following Sendah Direct products:
A.      AIRTIME CREDITS (LOAD/TOP-UP)

Level Up 1000 Points

B. Online Game Credits

C. PANALOAD CLUB (MICRO-INSURANCE)

*Insurance coverage is valid for 30 days (1 Month) only.

Sendah Direct Agents/Distributors need to fund their wallets through bank deposits.

Whether you are an Agent or a Distributor, you need to make a direct bank deposit to any Sendah Direct bank account to add credits to your account.

We have partnered with BPI, BDO, and HSBC Hong Kong to process bank deposits of our Agents/Distributors whether they are here in the Philippines or staying overseas. You can make a deposit to any of the following Sendah Direct bank accounts:

BPI (PESO)
Account Name: Ayannah Information Solutions, Inc.
Account Number: 009823-0110-56
Bank Name: BPI
Bank Address: Ortigas Emerald Branch

BPI (DOLLAR) Account Name: Ayannah Information Solutions, Inc.
Account Number: 009824-0046-22
Bank Name: BPI
Bank Swift Code: BOPIPHMM
Bank Address: Ortigas Emerald Branch

Banco De Oro (BDO) PESO
Account Name: Ayannah Information Solutions, Inc.
Account Number: 002110037209
Bank Name: Banco de Oro
Bank Address: IBP Bldg. Julia Vargas Avenue Ortigas,Pasig City,1605

Banco De Oro (BDO) DOLLAR
Account Name: Ayannah Information Solutions, Inc.
Account Number: 102110-0603-32
Bank Name: Banco de Oro
Bank Swift Code: BNORPHMM
Bank Address: IBP Bldg. Julia Vargas Avenue Ortigas,Pasig City,1605

HSBC Hong Kong
Account Name: VERITAS MOBILE HOLDINGS, LTD.
Bank Name: The HongKong Shanghai and Banking Corp (HSBC) –Hong Kong
Bank Address: 1 Queen’s Road Central, Hong Kong
Swift Code: HSBCHKHHHKH
Bank Account #: 400 533 444 0838 (multi currency and HKD Savings); 400 533 444 001 (HK dollar current)
Bank Code: 004

You will not be able to make a transaction if your wallet has insufficient funds.

You will not be able to make a transaction if your wallet has insufficient funds.

Verification of deposit/payment is done every Monday to Friday from 10:00AM to 4:00PM (except during holidays). Payments after the cut off time are verified and credited the next working day. Though we try to process every deposit/payment as fast as we can, our Accounting team needs time to check with our partner banks and to verify all the deposits made. If you wish to follow up on the status of your payment, our Customer Service Representatives are on standby to answer your phone calls, emails, and Facebook messages.

Generally, there is no required quota for Agents or individuals who are self-loaders. However, Distributors have sole discretion over their arrangements with their respective Agents.

To update your account information, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click “My Account” found on the HOMEPAGE.
3. Select “Edit Info” button. Type your information.
4. Click “Submit” button.

To change your password, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click “My Account” found on the HOMEPAGE.
3. Select “Change Password.”
4. Enter your Old Password, New Password & Confirm your New Password.

To regain your password, follow the steps below:

1. Click “Forgot Password” from the log-out page.
2. Enter your Username” & Email Address” then click the Submit button.
3. System will send a notification email to your email address regarding your reset password request.
4. Check your email, then click the link provided to activate your request.
5. System will redirect you to the Reset Password page. Enter your “New Password” & “Confirm Password” then select the Submit button.
6. System will notify you if you have successfully reset your password.
7. Log-in to your Sendah Direct account using your New Password.

To check your Product List & Rates, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click on “My Account” found on the Homepage.
3. Select “My Rates.”
4. Click the specific product category you want to view.
5. The pass on rate (actual cost) of the product item can be found on the RATE column.

To view your transactions history, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click the “My Transaction” tab found on the HOMEPAGE.
3. To do a quick search, enter the search criteria (Transaction Type, Date Start & Date End).
4. Click “Submit” button.
5. System will populate the data based on the selected measures. On this page, the user has the option to extract the data by selecting the “Transaction Report” in csv file.

Check your wallet balance if you have sufficient credits to make the transaction. Otherwise, contact your Distributor to check your account details.

Sendah Direct has built-in security features to verify the identity of its users and the transactions made. The log-in features identifies the user of the application. Every transaction requires the user’s password before processing. All transactions will also be logged in the system to ensure proper tracking of both debits and credits made to the account. We also implement a strict privacy policy to protect your personal information.

To send load, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click the SEND LOAD tab found on the HOMEPAGE.
3. Select a “Mobile Operator” (Smart, Globe, Sun) from the dropdown list.
4. Select the load denomination from the dropdown list.
5. Enter recipient’s “Mobile Number.”
6. Click “Next” button.
7. Review / Verify all the details entered.
8. Enter your account password to authenticate the transaction.
9. Click “Submit” button to process the transaction.
10. A successful confirmation message will be displayed on the screen.

A confirmation message will be displayed on the screen. Otherwise, a “Transaction Reversed” message is displayed and will have a “Reversed/Failed” status in the Transaction History.Sample:

  <Date Time>: <Load Product> Pack loaded to <subscriber’s mobile#> from <retailer’s #>.Consume by <load expiry date>.<Promo/Tail Message> <ref#>

  14Jun 1426:P30 ECONOMY Pack loaded to 09498157188 from 09479249891. Consume by 06/29/13. JoinEfactry,GtP10Load.Txt EF10to2474.P10/dayDTI1699
Ref:08735920502

To send pins, follow the steps below:
1. Log in to your Sendah Direct account.
2. Select the Send Pins tab found on the HOMEPAGE.
3. Choose a Merchant from the dropdown list.
4. Select a product item with its corresponding denomination from the dropdown list.
5. Enter the recipient’s mobile number and email address.
6. Click the “Next” button.
7. Review / Verify all the details entered.
8. Enter your account password to authenticate the transaction.
9. Click “Submit” button to process the transaction.
10. A successful confirmation message will be displayed on the screen.

A confirmation message will be displayed on the screen. Otherwise, a “Transaction Reversed” message is displayed and will have a “Reversed/Failed” status in the Transaction History.

Yes, Sendah Direct will provide you with materials that will help you market the products you will sell.

Yes, we have created SMS access so that Agents/Distributors can still transact even if they don’t have an internet connection. If this applies to you, you will be using specialized keywords and dedicated access to use this service.

Yes, you can still be a Sendah Direct Agent and sell Sendah Direct products as long as doing so doesn’t violate any existing agreement between you and a territorial distributor group.

You don’t need to purchase a special SIM card. You just need your own phone with your own SIM to top up your own or another prepaid number.

Yes. Please refer to the table below.

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To create an Agent account, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click the “My Agents” tab found on the HOMEPAGE.
3. Click “Add New Agent” label.
4. Enter the Agent’s Information.
5. Click “Submit” button to process your request.
6. A confirmation message will be displayed on the screen.

To credit an amount to an Agent’s wallet, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click the “My Agents” tab found on the HOMEPAGE.
3. Select an Agent. Under the Action tab, select the “Change Credit” label.
4. Choose “Credit” option from the Type of Transaction.
5. Input valid amount and verify password.
6. Click “Submit” button to process your request.

To activate or suspend an Agent’s account, follow the steps below:
1. Log in to your Sendah Direct account.
2. Click the “My Agents” tab found on the HOMEPAGE.
3. Select an Agent. Under the Action tab, select the “Change Status” label.
4. Choose “New Status” option from the dropdown list.
5. Enter your account password to authenticate the transaction.
6. Click “Submit” button to process your request.

To be a Sendah Direct Agent, you need to:

1. Deposit a minimum amount of P500.00 – This initial deposit will be credited to your Sendah Direct Wallet account so you can start selling load (mobile airtime credits/top-up), electronic gift certificates, micro-insurance products, and more.

2. Submit the following information:
a. Complete Name
b. Email Address
c. Contact Number
d. Mailing Address
e. OR fill out this form.

3. Sign a Conforme Letter, which will be provided by Ayannah.

To be a Sendah Direct Distributor, you need to:

1. Deposit a minimum amount of P5,000.00 – This initial deposit will be credited to your Sendah Direct Wallet account.

2. Submit the following information:
a. Complete Name
b. Email Address
c. Contact Number
d. Mailing Address
e. OR fill out this form.

3. Sign a Conforme Letter, which will be provided by Ayannah.

To be a Sendah Direct distributor abroad, you need to:

1. Deposit a minimum amount of P5,000.00 – This initial deposit will be credited to your Sendah Direct Wallet account.

2. Submit the following information:
a. Complete Name
b. Email Address
c. Contact Number
d. Mailing Address
e. One (1) valid ID with picture and address
f. OR fill out this form.

3. Sign a Conforme Letter, which will be provided by Ayannah.

Note: Sendah Direct wallet currency is in Philippine Peso (PHP). We will use the BSP currency conversion rate if the amount you are depositing is in dollars (USD) or any other foreign currency.